Docs
Convertable

Manage Your Subscription

Change between Monthly and Yearly, cancel, and restore Pro on a new device.

You change your plan in Convertable, and cancel in your App Store account.

Steps

Change Plan

Go to the Account tab and tap Change Plan.

Pick the other plan. The button reads Upgrade To Yearly or Downgrade To Monthly.

Tap the button and confirm with the App Store.

Cancel

On the Account tab, tap Cancel Or Manage Billing. It opens your App Store subscriptions. Cancel there.

Restore Pro

On the Account tab, tap Restore Purchases. Do this on a new device or after reinstalling. You must be signed in to your Convertable account.

What You Get

  • Switching from Yearly to Monthly happens at the end of your current yearly period. The Pro screen says so.
  • After a restore: "Your Convertable Pro subscription has been restored."
  • If you cancel, Pro stays on until the end of the time you paid for.

If It Doesn't Work

  • "Nothing To Restore": there are no purchases to restore on this Apple Account. Use the Apple Account you bought with.
  • "Couldn't Restore Purchases": try again in a moment.
  • No Change Plan button: you are on the Free Plan. Tap Upgrade To Pro.

Limits

  • Deleting your account does not cancel your subscription.
  • Cancelling and billing are handled in your App Store account.

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