Fix A Problem

Check your spam or junk folder, and that your email address is spelled right. Codes can take a minute. After 60 seconds, tap the round arrow beside the code boxes to send a new one.

Make sure you're signed in to the same Travelyfe account. Then open the Pro screen and tap Restore Purchases.

The video or page needs to name places, in its caption, on screen or out loud. Try another post, a travel article, or screenshots of the places. Imports that don't find enough places don't use your allowance.

Instagram doesn't let apps read its videos. Save the Reel to your photos, then import it from Create with Upload.

Scroll to the end of the row of apps, tap More and add Travelyfe. Restarting your device can help just after installing.

Check both devices are online and signed in to the same account. Then pull down to refresh, or press ⌘R on a Mac. Changes made offline are sent when you're back online.

Someone saved a change while you were editing. Choose Keep Your Changes or Use The Latest.

If the web asks you to open Travelyfe on another device, open the Travelyfe app on a device that already shows your documents. Then reload travelyfe.com.

Allow notifications for Travelyfe in Settings > Notifications > Travelyfe. Check Account > Notifications > Settings > All Notifications is on. Then give the itinerary dates, and the stop a start time.